Before being sent, each product is subjected to an exhaustive quality control. We carefully check, select and package each order, to ensure that you will receive it in optimum conditions.
FREE AND FLEXIBLE SHIPPING
Free shipping* on orders over $1,000 AUD
The shipping cost for orders under $1,000 AUD is $30 AUD
Orders under$500 AUD are subject to full shipping fees
Bear in mind that we cover custom duties to the following South Pacific countries: Australia, New Zealand and Philippines. So the price you pay is the final price of the product delivered to your door. If you would like to send it to another country, just contact us to know if we cover the customs.
*Free shipping and shipping fees are subject to conditions. Exceptions are based on whether or not the destination address is inside the FedEx-TNT delivery zone, and if the dimensions and weight of the package exceed the stated limits. Contact us for more information.
Products in stock will be sent within 24 working hours after the confirmation of the purchase. Afterwards, the packages will be delivered by FedEx, our partner company.
The delivery time is around 3-5 business days. Please, note that the packages that have to go through customs may suffer a slight delay that depends on the customs agents.
Although our stock features more than 4,000 products, it is possible that your special piece is not in stock. In this case, we will contact you after your order confirmation to keep you informed of the status of your order.
We want you to receive your orders when you need them. However, the large volume of orders we receive can lead to delays. We recommend placing your order in advance to avoid any unforeseen problems or contact us immediately if you have any problem and you want to make sure your piece arrives on time.