Currently having a terrible experience with Iguanasell AU and Zeppelin. I ordered two Zeppelin watches at the end of December that showed as "in stock" on Iguana's website, only to find out that they were going to be manufactured AFTER my order. If I see something in stock, I expect the product already exists, and to be shipped within a couple of days. Anyway, I had to reset my expectations on when I would actually receive the watches. Good thing I wasn't buying a gift for a birthday or something.

On Feb 17, they sent me an email saying that they are going to receive the watches from the manufacturer that week and then ship them to me. But three days later, got another email saying my watch didn't pass quality control and it has to be manufactured again. No estimated time of delivery was provided.

I replied asking if we could push Zeppelin to provide an estimated delivery, and what was going on with the second watch I purchased as they only mentioned one watch in their email. I took the opportunity to tell them how disappointed I was, and that they should be more transparent about how they operate (listing stuff as in stock when it's not, listing an AU phone number but having no local customer service etc.). Two weeks later, and they haven't replied to my email. My money has been in their bank account for a long time though. Not really what I would call "exemplary" customer service, as they claim. If you want to spare yourself some stress, avoid Iguana Sell AU.

Another Montblanc StarWalker pen to my collection its great smooth to write

Always a good experience!
Prompt courteous service.
Good selection.
Great prices.

Wonderful pen.
Reminiscent of classic Omas pens.
Comfortable in hand.
Very smooth controllable nib.
Thanks to Kamila & Alba for all of their great service!

Beautiful time piece!..

Easy to order and pay

As described,new in box , well packed and quick delivery

Thank you to Iguana for delivering my Grail pen in excellent condition. A wonderful authentic writing instrument at a great price. It has not disappointed!

Excellent service, delivered to Australia in a timely fashion.

Beautiful watch, great communication, quick delivery. Zeppelin watches can be hard to get outside Europe, and this is the best and most trustworthy worldwide-shipping company I have found.

Vostok Europe Rocket N1 Compact Automatic Watch, Black, 39 mm, NH35-125A747-L-BK

This is my first time purchasing from IGUANA and from this brand. I must admit I was very impressed. The pen is an absolute work of art…the fact that it writes beautifully is an added advantage.

My son loved it for his 18th bday 😃

Absolutely gorgeous watch, great customer service and fast DHL delivery, way before the estimated time. I'll highly recommend the watch and IGUANA.

I cannot recommend this company enough, I had no issues at all from the online purchase to the delivery of my watch, all went very well. The parcel was dispatched promptly and was trackable on the DHL webiste easliy, thanks for a great experiance, oh and the watch........beautiful. 😁