Bonjour, beaucoup d'attente pour un produit très classique / basique et un packaging assez moyen.
Bonjour Anne, merci pour votre franchise. Nous prenons note de votre déception concernant le packaging. N'hésitez pas à contacter notre service client qui se fera un plaisir de vous conseiller des pièces plus exclusives lors d'un prochain achat.
E
Eric F.
troisieme exemplaire
mon troisieme exemplaire : un stylo plume de reference
P
P.B (Paris, France)
Plume 1911
Excellent stylo plume !
V
Véronique D. (Sète, France)
Sublime
Surtout ne pas être pressé :au moins deux mois de délai de livraison. Mais quel résultat quand on reçoit ce stylo !!! C'est une merveille et je ne regrette pas d'avoir attendu.
Merci Iguana
I
ISABELLE L. (Valenciennes, France)
Le stylo est très beau et surtout il glisse merveilleusement bien sur le papier. En revanche le délai de livraison de deux mois était désespérant !
Reasonably priced beautifully coloured pen which writes well.I am delighted with my first Easterbrook pen. I am also delighted with the prompt service offered by Iguana sells.Strongly recommended. Dr Sasi Mahapatra.
I always look out for the limited edition Capless pens every year. This year’s is especially stunning and I was so glad to be able to get one! Thank you Iguana Sell for sourcing it and delivering it to me quickly and safely
Yes, we are an Official Sailor Authorized Dealer (as well as for all our brands).
With years of experience in the luxury market, we guarantee authenticity and quality.
Your order will include a brand-new Sailor in its original packaging, complete with all official Sailor documentation and paperwork, along with a stamped Sailor official warranty.
Please note that the warranty does not cover damage caused by use, and for watches, it does not cover straps, bracelets, or watch batteries.
Our customer service team is always here to help with any questions.
You can return your product within 30 days of delivery.
Refund Options: You can choose between a gift card, which is issued almost immediately after we receive the returned item, or a refund to your original payment method, which may take 5 to 10 business days to appear in your account, depending on the original payment method.
To qualify for a full refund, the product must:
Be in perfect and unused condition.
Show no visible signs of use.
Include the original packaging.
Have all official documents and accessories.
Our customer service team is always here to help with any questions.
Yes, we offer free express shipping with DHL Express for all orders over $150 within the United States.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
There are no additional costs or fees—the price you pay at checkout is the final price of the item delivered to your address, with delivery within 48-72 hours for in-stock items, depending on your location.
No, there are no additional costs or fees.
The price you pay at checkout is the final price of the item delivered to your address.
All orders come with a tracking number, allowing you to monitor your delivery at any time.
Product availability is displayed on each item’s page, just above the “Add to Cart” button.
Here’s what each status means:
“In stock, ships within 24 hours” or “Only X units in stock” means that the product is available in our warehouse and can be shipped the next business day after placing your order.
“In stock, ships within X days” indicates that the product is in our additional warehouse, and we need a few days for quality control before shipping it.
“Check delivery date” shows that the product is available, but we need to confirm the exact delivery date with the brand. Once your order is placed, we will contact the manufacturer to provide an estimated delivery time.
Our customer service team is always here to help with any questions.
.
